Motos Santutxu

On October 13, 2023, I had the drive belt on my Suzuki Burgman replaced at a workshop in Amorebieta for 90 euros. Six months later, on April 10, I took the motorcycle to Motos Santutxu to have the tires changed. They changed the tires and checked the filters, fluid levels, variator, brakes, lights, and belt. They told me everything was fine and that they had applied grease to improve its performance. The total cost was 264 euros. When we tested it at the workshop, we noticed a lot of white smoke coming out, and to me, it smelled like Ferodo (a type of tire cleaner). They explained that it wa

One of the best motorcycle workshops in Bilbao. Personalized, friendly, and professional service. Prices are reasonable, but it's advisable to make an appointment as they always have a lot of motorcycles to repair. The owner, whose name is Iñ... (I can't mention his full name), is perhaps the most knowledgeable BMW mechanic I know, and without fear of being wrong, perhaps the most knowledgeable in the entire province. It's a trustworthy workshop, and you can go there with complete confidence.

This gentleman is possibly the person who knows BMW motorcycles best, as far as I know. I had heard great things about him, but he more than proved it by solving a problem I was having with my bike. I also recently took him for servicing and was very pleased with the results. Special mention goes to his mechanic and the very friendly secretary.

After taking a motorcycle that was poorly carbureted, after a few months he started it and tested it thoroughly according to him and having changed a lot of parts and spark plugs. When I took it in a trailer, he tried it not even 1 kilometer in a private area and he left me stranded again. After taking it to the trailer for a few days, he kept it for another 6 months in his store and charged me again for new spark plugs and other things saying that he had to put in new spark plugs and trying to give me carburetion classes and trying to sell me the motorcycle with his explanations. If such a go

After several years as a customer, my advice is: Find another shop. Every time I've gone to fix a problem, I've had to go back twice, or I've had to tighten screws at home, or I've ended up stranded on the road 5 minutes after leaving, due to a recently replaced throttle cable breaking or a bad carburetor, for example. I could count 1,000 of those, and it's precisely because I didn't find another shop sooner that we ended up on bad terms. I'm not saying he lacks knowledge, but he does need more attention, and that makes him a botcher. I insist: Find another shop.