ISFOT

Terrible. During the installation, they failed to inform me about the tax breaks and the need for an energy performance certificate both before and after installation, demonstrating a lack of knowledge and poor service. By the time they tried to backtrack, it was too late. Now, with maintenance, it's even worse; I've been sending emails for over two months asking them to review the error that appears in the application. They respond weeks later, and I'm still waiting for an appointment. Specifically, someone named Aritz Martinez is the one ignoring my emails... Disappointing, frustrating, and

A complete disaster from the very first minute in managing the installation of our Aerothermal system. When the salesperson arrived, everything was wonderful until it came time to start the pre-installation work. Things kept coming up that they hadn't even mentioned, and we had to be constantly chasing them around to get any help. Today they finally completed the installation, and we're going to be without heating for about 15 days because they did the work without having the power increase activated. We only found this out because we called Iberdrola directly, as they've been giving us the ru

I'm very happy with the solar panel installation I had done after signing up with Iberdrola. They installed everything in one morning and processed the subsidies for me without me having to do a thing. I've already started saving money thanks to the sunshine that's finally here! I'm checking the app all day to see how much the panels are producing.

It took three years to process the grant, and the Basque Energy Agency (EVE) filed complaints regarding inconsistencies in the submitted documentation. Installation delays... Look for other options because this company leaves much to be desired.

I'm happy with the solar panel installation experience. The installation was quick and smooth. They're working well so far, and I hope they continue to do so.