Fontanería y Reformas Carlos Prado

We had a bathroom renovation done by them, and communication was excellent from the start. They were attentive throughout, kept to the agreed-upon schedule, and did a fantastic job. If you have any questions, they explain everything without hesitation. When they arrived on the first day of the project, they were very careful to cover both the floors and walls, not only in the apartment but also in the building's landing and the elevator. The foreman is meticulous and provides guidance every step of the way. When they provide the quote, start date, and estimated completion time, they adhere to

After contacting several plumbers who weren't interested in fixing a minor plumbing problem for a homeowner, I went by the online reviews about Carlos Prado and called him. Jesús was honest and told me from the start that maybe what we had wasn't a plumbing issue, but that if it was, he'd put me in touch with someone. A few hours after he called, he was already at my house and had fixed the problem in less than 10 minutes. I couldn't believe how quickly he arrived and how nice he was. Thank you so much! I'm saving your number and I'll definitely call you first next time!

Excellent service. Their professionalism from the very beginning was outstanding, as was their friendly approach and the clarity with which they explained the problem. They arrived very quickly to resolve a plumbing issue with the boiler and left everything working perfectly. Highly recommended.

They call when they've agreed to (and with plenty of time, unlike those professionals who call 10 minutes before arriving at your house, assuming you'll be there waiting for them), and they arrive when they've agreed to. The person who comes to your house is a polite, clean, quick, and efficient professional. If, in addition, the price is reasonable, there's little to criticize. Despite this, I sent them an email with a couple of points about their administrative process that I didn't like. Today, their administrative manager called me to thank me for helping them improve. Besides being good

He did a fantastic job; he's clean, organized, and very hardworking. I had a botched faucet installation in the bathtub, and it's perfect now. He's also a really friendly guy. If I have anything like this happen again, we'll definitely call him... Thank you in advance.