Fontanería Viguesa

We called Salomón, the technician who had sold us the water heater, as the hot water was sometimes failing. After charging us €173 for the visit, he sold us a new one, claiming the old one was no good. Now I have my doubts after reading some reviews. This was on December 15th. Two days later, the water heater was replaced with installation and a 5-year warranty. It wasn't cheap. The installation was nothing like what they advertise on their website. The water heater was crooked, very crooked... the copper pipes, which are used in this type of boiler, were missing; they used corrugated pipes mo

I called on a Monday about a boiler problem. We've been without hot water and heating for quite some time now, and since the insurance company wouldn't cover it, we decided to contact several different companies. When we called, they told us there was no problem and that someone would come on Wednesday. When Wednesday arrived and they hadn't come, I called again. They told me there was an emergency and they couldn't come, but that they would come on Thursday. The exact same thing happened on Thursday. If you can't or don't want to take care of a problem, just say so and don't keep people waiti

The worst service I've ever had. He came the first day to look at the problem; I paid €99 for 20 minutes. He promised to come back and fix it, but never returned. At first, he answered the phone and kept giving me the runaround, then nothing. I had to find another plumber, and he was fantastic. He kept trying to sell me his very expensive materials and appliances. When I refused and bought them at Leroy Merlin, he disappeared. Unprofessional, unprofessional, and much more…

24-hour service. I called them to come and look at my oil boiler, which wasn't working properly. That same day, Salomón and his "oil boiler expert" came by, checked everything I had already checked, turned the adjustment screw, and it was still burning poorly. They told me it was the fan bearing but that it could work for now. Despite my skepticism about the supposed repair, he charged me €132 for 30 minutes. The next day, I called him again because it still wasn't working. He came to look at it again two days later (it wasn't 24-hour service anymore) and told me he had to send the burner to b

Excellent! I had a water leak from a pipe on Friday night. I contacted them via WhatsApp at 12:30 a.m., and we arranged for them to come Saturday morning to repair it. They finished the job in half an hour and it was reasonably priced. Great service and professionalism. Salomón was very helpful.