FONGRIF Fontanero

Completely unprofessional. I asked them for a quote on a Monday to replace my old boiler with a new one. They told me they would have it ready the next day and that the job would be completed in a day or two at most. Nothing. I contacted them again and they said they had already submitted the request for the quote, and still nothing. On Thursday, I contacted them again to see what was happening and they told me they had requested it again. And to this day, I still haven't heard anything from them. Either commitment to the customer or professionalism.

We had a problem with a pipe a few weeks ago, and the main water valve to our house had to be shut off because water was leaking from the pipe. Now that the pipe problem is fixed, the main water valve is stuck. They replaced the valve with a new one without having to break the bathroom tiles.

Carlos was very friendly. I requested service and was attended to very quickly on the same day. He replaced the sink drain in less than half an hour and had everything fixed.

They came to fix a leaky toilet that was causing dampness in the next room. They lifted several wall tiles to find the pipe that was leaking. I liked how clean they were while working, and they took away the debris they created.

Fast and efficient work. Excellent service and workmanship. Carlos is very friendly and professional. We're delighted with them; they're our go-to plumbers.