ESMA DOORS S.L

Tried to order some photocells, paid by PayPal but no response. Number for the UK line goes to answerphone and cuts off. Ended getting a refund through PayPal, be warned!

Ordered gate fobs on 15 Aug - Now 20 Aug and nothing has turned up despite their boast of DHL 24/48H. Have sent 3 emails and had NO REPLY ESMA did not give a tracking No so tracking is impossible. Contacted DHL and they replied within 30mins but cannot do much without a tracking No. So far NOT impressed. The irony is I ordered these while in UK for my gates in Spain. Question is, will I get them in time before I leave next week. NO I won't. I contacted the Credit Card supplier and have had my money refunded. It works folks. I suggest you miss dealing with ESMA

The folks at ESMA in San Fernando, Madrid did a great job helping me find a replacement gate motor. Their customer service was excellent.

I went to the company's office to buy directly, there was no stock, and I paid the full amount first, and the goods arrived on time in a week.

Esma and especially Saray gave me wonderful service. They were friendly and efficient. I ordered two garage door remotes, and it was a breeze. They even gave me instructions on how to sync them afterward. Thank you so much!