Erreklamatu

Our experience with Erreklamatu has been very positive. Although the claims process took longer than we would have liked due to legal issues beyond the company's control, the wait was well worth it. The ruling was in our favor, and they even secured compensation exceeding what we were initially entitled to. Throughout the entire process, Aritz was always friendly, approachable, and efficient, keeping us informed and inspiring confidence. I will definitely contact them again if I have any issues with an airline. Highly recommended.

I wholeheartedly recommend contacting Erreklamatu if your flight is cancelled. Trying to handle it yourself is a very tedious, complicated, and lengthy process where the airline and government officials give you the runaround, but with Erreklamatu, everything has been much smoother. In our case, they fought hard and didn't settle for the initial offer, securing excellent compensation.

Excellent service and management. Very proactive and efficient. They won the case, which wasn't easy given the size and scope of the airline. Highly recommended.

Top-notch service. A special thank you to Aizene for her patience, empathy, and how easy everything was with her. You're amazing! Thank you and congratulations!!!

It was a pleasure meeting these people, especially Aritz. Our flight cancellation claim was resolved in our favor, and the compensation arrived much sooner than expected. If I have any more problems like this, I won't hesitate to contact Erreklamatu.