ASARTIC

Three days ago we reported a problem with the air conditioning system and that we were without hot water or heating (with a baby). They notified us by email today of a scheduled appointment at 8:30, which they failed to show up for. Later, they demanded we provide a ladder to carry out the repair, even though they are the company responsible for providing their own equipment and personal protective equipment (PPE). They rejected our request for a ladder via WhatsApp. After we rented a ladder of their size from an official store, they told us they wouldn't be coming today due to weather conditi

They came to fix a breakdown the same day I called, which is appreciated when you don't have hot water. Antonio was very helpful and explained everything I needed to know about the machine with great patience and friendly language. I recommend him.

Yesterday, Asartic helped us configure our air source heat pump boiler, and the experience couldn't have been better. They were very diligent, responsible, and professional at all times. It's a pleasure to find such reliable companies that work with common sense, kindness, and honesty. We greatly appreciate their service and the empathetic and efficient attention they provided. Highly recommended.

They were super professional and explained everything perfectly.

Antonio came to explain the aerothermal system to us; he explained everything very well and was very kind.